How can I work more efficiently?. And, on a more personal level, what do I want?. Stylish and compact, this little book is a powerful asset. The Long Tail • The Maslow Pyramids • SWOT Analysis • The Rubber Band Model • The Prisoner’s Dilemma • Cognitive Dissonance • The Eisenhower Matrix • Conflict Resolution • Flow • The Personal Potential Trap • and many more.